Frequently asked questions

We are an outsourced bookkeeping and accounting firm based in India that works only with Canadian clients. We handle monthly bookkeeping, catch-up work, payroll, GST/HST returns, year-end preparation, reporting and virtual CFO support. Above all, we automate your accounting systems so your team spends far less time on manual work.

Yes, when the provider follows strict security practices. We sign NDAs, work inside your own cloud software, use multi-factor authentication and role-based access, and never ask for your online banking password.

Yes. Our work is built around Canadian requirements: GST/HST, BC PST, Saskatchewan PST, Manitoba RST, Quebec QST, CPP/QPP and EI payroll deductions, T4 and T5018 slips, and T2 and T1 year-end preparation.

We are available Monday to Friday, 9 am to 6 pm Eastern Time (ET). Because our team is ahead of Canadian time, routine work is often finished overnight and ready by your next morning.

Dedicated bookkeepers for daily bookkeeping start from $12 CAD an hour for a junior bookkeeper. Monthly bookkeeping is a fixed monthly fee based on your volume. See our pricing or compare the cost of hiring in Canada.

Job Bank lists bookkeeper wages from about $19.55 to $28.02 an hour (low to median). Add employer CPP and EI, vacation pay, statutory holidays, workers’ compensation, benefits and equipment, and a full-time junior bookkeeper at $22/hour costs about $50,252 a year, roughly $27.80 per hour actually worked. Try our calculator.

Absolutely. Many clients keep their CPA for tax filing and assurance work. We keep the books clean all year and hand over a complete year-end package, which usually lowers their fees.

Junior bookkeepers start from $12 CAD per hour, billed only for hours worked on your file. Senior bookkeepers and accountants are quoted based on the work.

Mainly your monthly transaction volume, the number of bank and card accounts, and which services you include (payroll, sales-tax filing, AP/AR, reporting). We give you a fixed fee after a free consultation.

Onboarding for a clean, up-to-date file is included. If your books are behind or messy, catch-up work is quoted once, as a fixed price, before we start.

No. Monthly plans can be cancelled with 30 days’ notice. Your data stays in your own accounting software.

Software such as QuickBooks Online, Xero, Dext or payroll platforms is billed by those providers. We recommend the most cost-effective tools for your needs.

Yes. We use AI to read documents, categorise transactions, match payments and flag errors or duplicates. Every result is reviewed by an accountant, and we choose tools that keep your financial data secure.

Fewer work hours spent on data entry, tasks that run automatically on schedule, far fewer errors, a faster month-end close, up-to-date numbers every day, and costs that don’t rise every time your transaction volume grows.

It replaces data entry, not judgement. Automation captures and codes the routine 80%. An accountant still reviews every month, handles the exceptions and reconciles the accounts. The result is cleaner books for less effort.

Mostly QuickBooks Online and Xero, plus Sage, Zoho Books, Wave, FreshBooks and Buildium (for property management), together with Dext, Hubdoc, Plooto, Wagepoint, Shopify, Stripe, Square, Zapier and Make. If a tool has an API or an export, we can usually connect it.

Not usually. We start with what you already use. If a different tool would save you a lot of time, we explain the trade-off and handle the migration if you agree.

Yes. For accounting firms we automate client document collection, bank-feed coding, working papers and month-end checklists, and can work white-label under your firm’s name.

It depends mainly on how many transactions you have each month, how many bank accounts you have, and whether you need payroll or sales-tax filing. We quote a fixed monthly fee after a free consultation, so there are no surprise hourly bills.

Yes. Many clients keep their existing CPA for year-end and tax. We keep the books clean all year and hand over a tidy year-end package, which usually lowers your CPA’s fee too.

QuickBooks Online, Xero, Sage 50, Zoho Books, Wave and FreshBooks, plus Buildium for property managers and landlords. We work inside your file, so you own your data at all times.

Monthly by default, with a month-end close by an agreed date. Weekly or bi-weekly updates are available for businesses with high volume or tight cash flow.

Junior bookkeepers start from $12 CAD per hour. Senior bookkeepers and accountants are quoted based on experience and the work involved. You only pay for hours worked on your file.

Yes. You get a named, dedicated bookkeeper who learns your business, with a trained backup who knows your file for holidays and sick days.

We schedule overlap hours with Canadian business time for calls and urgent work. Routine work is usually done overnight, so it is ready when you start your day.

No. Your bookkeeper is employed by IndoMaple, not by you. You pay one hourly rate with no payroll deductions, benefits, equipment or hiring costs.

A typical small business year takes one to three weeks once we have the statements. Rush timelines are possible when a CRA or bank deadline is close.

Yes. Bank and credit card statements are the minimum. Receipts and invoices help with GST/HST input tax credits, so we will ask for them where they matter.

Most clients move to our monthly bookkeeping so they never fall behind again, but there is no obligation.

Only if you want us to, and only through approval-based tools where you approve each payment run. We never need your online banking password.

Yes. We send reminders in your company’s name using a tone you approve, and escalate to you before anything becomes a collections matter.

Yes, including Quebec, where QPP, QPIP and RL-1 slips apply and Revenu Québec handles provincial deductions.

Yes. We track contractor payments and prepare T4A or T5018 slips where required, and we can flag workers who may need to be treated as employees.

Monthly and quarterly filers have one month after the end of the reporting period. Most annual filers have three months after their fiscal year-end. Individuals with business income and a December 31 year-end file by June 15 but must pay by April 30.

Yes. We prepare the return and file it electronically through the appropriate CRA or Revenu Québec channel with your authorisation, or prepare it for you to submit yourself.

Generally the tax of the province where your customer is located. We set up your sales channels to apply the right rate automatically and help you register in provinces where it is required.

We prepare T2 returns and supporting schedules. Depending on your province and needs, they are filed by you or reviewed and filed by your CPA. We are happy to work with your current accountant.

Yes. Late returns are best filed as soon as possible to limit penalties and interest. We catch up the books and prepare the returns quickly.

Yes. Dashboards update from your books, and we schedule a monthly report to arrive in your inbox on a set day, along with a short written summary.

Bookkeeping records what happened. A virtual CFO uses those numbers to plan what happens next: cash, growth, pricing and financing decisions.

We model the financial impact of decisions and work with your CPA and lawyer, who give the formal tax and legal advice.

Your firm does. We prepare; your licensed professionals review, sign and keep the client relationship.

We don’t offer trials for CPA and accounting firms. Instead, we walk you through our process, review standards and security in a detailed onboarding call, and you can start with a small number of paid files and scale up from there.

Yes. We handle transitions such as QuickBooks Desktop to QuickBooks Online, QuickBooks Online to Xero (or the reverse), Sage 50, Wave, FreshBooks or Zoho Books to QuickBooks or Xero, and property-management books to or from Buildium. We check that every balance matches the old system before you go live.

Not with a planned migration. We move your lists, opening balances, open invoices and bills, and history where needed, then compare the trial balance, receivables, payables, bank and sales-tax balances with your old system. You keep access to your old file for reference.

A typical small-business migration takes one to three weeks, depending on how much history moves across and how clean the old books are. We pick a cut-over date, usually a month-end, so there is no gap in your bookkeeping.

Both work well for Canadian businesses. QuickBooks Online has the largest Canadian user base and many accountants know it. Xero is popular for clean multi-currency handling and its app ecosystem. We recommend one based on your industry and integrations.